imAI Custom Service Bay Monitoring with ANPR & Vehicle Detection at Petromin Central, Chennai
A specialized, barrier-less vehicle tracking deployment for a multi-brand car service center in Vepery, Chennai — featuring a single wall-mounted AI camera and edge controller that simultaneously processes ANPR and vehicle detection to automatically log service bay occupancy, track vehicle turnaround times, and sync data to a custom-built web dashboard and mobile app.
The Operational Challenge
Why Petromin Central needed an automated vehicle tracking system for their service bay operations.
Manual Turnaround Tracking
Service advisors had to manually log vehicle entry and exit times, leading to inaccurate service duration calculations and inefficient workflow management.
No Real-Time Visibility
Management lacked real-time visibility into service bay occupancy, making it difficult to optimize technician allocation and customer wait times.
Data-Driven Insights Needed
The service center needed automated data collection to analyze service patterns, peak hours, and technician productivity for operational improvements.
The imAI Custom Solution Deployed
A specialized, barrier-less monitoring system engineered specifically for Petromin Central's service bay workflow.
Single AI Camera + Edge Controller
A single wall-mounted AI camera paired with an edge controller processes both ANPR (number plate recognition) and vehicle detection simultaneously — no separate sensors or hardware required.
AI Vehicle Detection
The same AI camera runs vehicle detection models to monitor bay occupancy in real-time, triggering automatic logging when a vehicle enters or departs the service bay.
Cloud-Based Logging
Every vehicle entry and exit is automatically logged with precise timestamps and uploaded to the cloud database, creating a complete audit trail of service bay usage.
Custom Web Dashboard
A custom-built web dashboard displays real-time bay occupancy, historical service logs, turnaround time analytics, and technician productivity metrics.
Mobile App Integration
Service advisors and managers can monitor bay activity, view vehicle logs, and track service progress remotely via the imAI Secure mobile app.
Turnaround Time Analytics
The system automatically calculates service duration for each vehicle, enabling data-driven insights into service efficiency and customer wait times.
Why This Custom Setup Transforms Service Operations
How Petromin Central automated their service bay tracking without physical barriers.
Barrier-less, Non-Intrusive Monitoring
Unlike traditional access control systems that require physical barriers, Petromin Central's deployment uses wall-mounted cameras and sensors that monitor vehicle movement without obstructing the service bay. This non-intrusive approach ensures mechanics and service advisors can move vehicles freely while the system automatically tracks every entry and exit, capturing precise timestamps for operational analytics.
Custom Dashboard for Service Centers
Instead of a generic access control interface, imAI built a custom web dashboard tailored specifically for Petromin Central's workflow. The dashboard displays real-time bay occupancy, historical service logs with vehicle details, average turnaround times, and peak hour analytics. This data-driven approach enables management to optimize technician allocation, reduce customer wait times, and improve overall service center efficiency.
Project Location & Technical Specifications
Project Details
- Client: Petromin Central (Multi-Brand Service Center)
- City: Chennai, Tamil Nadu
- Area: Vepery, Poonamallee High Road
- Deployment: Single Service Bay Monitoring
- Status: Successfully Operational
Technical Specifications
- Hardware: Single AI Camera + Edge Controller
- Processing: ANPR + AI Vehicle Detection (Same Camera)
- Data Logging: Cloud Database with Timestamps
- Dashboard: Custom Web Dashboard + Mobile App
- Analytics: Turnaround Time & Occupancy Metrics
Explore imAI Solutions for Service Centers
Technologies deployed at Petromin Central — available to optimize your service operations.
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